Front Desk Admin , Verona, WI
Position type: Full Time
Job ID Number: 4037
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JSD Professional Services, Inc, with offices located throughout Wisconsin, is seeking a dynamic and high energy master of first impressions to join our administrative team in our Madison Regional Office (Verona, WI). Position includes answering phones and answering queries about JSD, face-to-face, phone, and email contact with clients, directing calls and messages appropriately, processing mail and shipping requests, and performing a variety of administrative tasks to assist our professional staff of all levels.
This role requires a high level of professionalism, a passion for client service, strong computer skills, fortitude to work efficiently through busy times and take initiative during slower times, and a zest for learning and being a part of the success and growth of our firm. Candidate will have at least 2 years of experience in a front desk role in a professional setting and working knowledge of accounting practices. Must have multi-phone line experience and proven computer and customer service skills.
Primary Duties Include:(but are not limited to)
- Greet visitors appropriately. Determine visitor needs in a professional manner
- Direct visitors to correct person or meeting location
- Ensure back up when absent from reception desk
- Monitor and maintain office supplies
- Answer and address incoming phone calls in a timely and polite manner
- Deal with queries and provide correct information
- Forward calls to appropriate person
- Take and deliver messages accurately and completely
- Sort and distribute incoming mail, prepare outgoing mail for pick-up or courier, organize courier deliveries
- Book meeting room and inform participants
- Set up meeting room with necessary stationary and equipment
- Organize catering for meetings when needed
- Data Entry, Word Processing, Filing, Copying, and Scanning
- Assistance to Project Coordination and Marketing Coordinator
- Accommodate Distribution of Project-related Deliverables and Proposals
- Ability to work extended hours as required to meet client, project and/or business demands.
Associate Degree - Administrative Assistant or equivalent Business degree
2-4 Years Experience in Reception, Front Desk administration, or related field
Human Resources - firstname.lastname@example.org
JSD Professional Services, Inc.
161 Horizon Drive Suite 101
Verona, WI 53593
JSD Professional Services, Inc. is an equal opportunity employer functioning under an Affirmative Action Plan. We strongly encourage minorities, women, veterans, and individuals with disabilities to apply.